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I wasn't in the IRC room, but I'll go take a look at what happened there -- thanks for the heads up.
by pc 11y ago
I wasn't in the IRC room, but I'll go take a look at what happened there -- thanks for the heads up.
- akshatpradhan 11y agoI'm not trying to be negative, but the stripe channel is very active. Why aren't you assigning someone to give 100% attention to this concentrated collection of YOUR users?
- pc 11y agoOh, we do -- we've hired a few people to help users in #stripe on a full-time basis.
- akshatpradhan 11y agoAgain, not to be negative, but a complaint about Stripe with 500 up votes and hitting the front page, after having full-time employees in the Stripe channel? Something is not going well with the CX (Customer Experience) if we're seeing this many complaints in the comments section.
- pc 11y agoI don't believe this person posted in the IRC channel.