Full disclosure, we are still in the implementation stage with Stripe, nothing in production yet, but customer service has been excellent so far. Sure, it's non

Full disclosure, we are still in the implementation stage with Stripe, nothing in production yet, but customer service has been excellent so far. Sure, it's non-traditional, and I think they need a better user facing ticket system especially for important things that need tracking + accountability. Every time I have had a question about functionality, needed someone to take a look at test cases in my account, etc.., someone from Stripe has ALWAYS been available in IRC and quick to respond. That said, if they really are canceling accounts on short notice, that's pretty shitty. No reasonable sized application can realistically swap to a completely new payment provider in a week. There should be a bare minimum of a month or two of notice if your account is getting terminated.