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Except Google and Amazon's primary customers are consumers. Amazon's customer support is quite good afaik, at least if you're on the buying end. Stripe is a B2
by akhatri_aus 11y ago
Except Google and Amazon's primary customers are consumers. Amazon's customer support is quite good afaik, at least if you're on the buying end.
Stripe is a B2B business it's also a bit 'lower layer'. You would have to rely on them for your business quite heavily.
- wmf 11y agoI guess this is the endpoint of "consumerized" B2B. Slick UI, very easy to use, low pricing, no support.
- paulhauggis 11y agoMany 3rd party sellers rely on Amazon for their business. It also makes up a large percentage of Amazon's profits. The same with Google. How many people use Adsense, Adwords, Analytics for their business? If you want any sort of tech business these days, it's hard to avoid.