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We've been with Stripe going on a year and a half and they've been one of the most responsive and with it service providers I've ever worked with. Can you tell
by johnnyg 11y ago
We've been with Stripe going on a year and a half and they've been one of the most responsive and with it service providers I've ever worked with.
Can you tell us how long it has been since you sent the email?
There must be some level of fraud prevention in any financial platform. You didn't give many details as to the type of charges you made or evidence past "no one charged back" as to how you made them. This is a public platform and I understand less than full disclosure but your narrative that:
1. You signed up
2. You charged people legitimately
3. You were cut off without notice
4. No one responded to multiple attempts over more than 1 business day
5. You were forced to take this action
Seems unlikely to be the full and absolute time line of events.
If it is, ok, post to HN and troll them. If not, is this really the medium? Doesn't stripe get a say on which transactions will and won't process on their own network?
If your expectation is "everything charges all the time period" then use bitcoin. These are credit cards. There are rules. :-)
- timboslice 11y agoI think you forgot a word: >Doesn't stripe get a some say on which transactions will and won't their own network?
- johnnyg 11y agoSorry for the typo, updated.
- mootothemax 11y agoSeems unlikely to be the full and absolute time line of events. Ironically, we've seen this before with the many complaints about PayPal. While I'm open to the idea we're getting the full story here, I think your view may turn out to the right one.
- task_queue 11y ago> Seems unlikely to be the full and absolute time line of events. Credit card processors do this all the time.