You overreacted. If you want quality guarantees, make those. If you want a certain style, specify that. Otherwise, calm down, breath easy, and be aware that

You overreacted. If you want quality guarantees, make those. If you want a certain style, specify that. Otherwise, calm down, breath easy, and be aware that companies sometimes hire people. Actually, that's pretty much the definitive factor between hiring a company and hiring a freelancer: The company is made up of multiple people, some of which you may not know.