i'm actually going to agree with matt's original point. if you call an app 'stupid', then you are preventing yourself from being able to empathize with its user

i'm actually going to agree with matt's original point. if you call an app 'stupid', then you are preventing yourself from being able to empathize with its users. if it's successful, then it is fulfilling some sort of need. by putting yourself in opposition to the people whose needs are being met, you are making it impossible to see what they get from it. of course, the fact that matt refers to users of products he doesn't like with terms far, FAR worse than 'stupid' kind of negates his point.