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According to the Redis support page, Pivotal sponsors Redis and they provide commercial support services for it. Although, to be honest, the page linked from t
by tvmalsv 11y ago
According to the Redis support page, Pivotal sponsors Redis and they provide commercial support services for it.
Although, to be honest, the page linked from the Redis site (http://www.pivotal.io/big-data/redis http://www.pivotal.io/big-data/redis) doesn't seem to have much to say on the matter. Looks like an ad for their cloud platform, and I wouldn't have guessed they offer support for Redis itself.
- jacques_chester 11y agoAh yes, our brochureware site is too vague for my tastes, but Pivotal-the-company is mostly pitched at F500s, not engineers per se. At the coalface, Pivotal also includes Pivotal Labs (for whom I work and from which the larger company took its name), which includes people who've done a lot of production Redis work. And we can always ask Salvatore for a tip if we get stuck. Similarly, I have access to Hadoop, Gemfire, Greenplum, Cloud Foundry, RabbitMQ or Spring devs for help. Being inside the same tent is nifty.
- itamarhaber 11y ago> "brochureware site" <- don't be too hard on yourselves, there's plenty of goodness there too :) Besides Pivotal's commercial support for Redis (which, from what I've heard, is superb) there are also at least two hardcore Redis community members who're providing professional support for Redis deployments - for more details, contact Michel Martens and Damian Janowski. Redis Labs, my employer, is also heavily into Redis (duh) so naturally we give support for our product line that consists of a Redis on-prem solution and a cloud service.
- jacques_chester 11y agoOur designers, no lie, are awesome. But we are definitely writing copy aimed at the C-suite right now, on the developer front it's a bit scantier but improving. I see you guys have a service offering on PWS. Nifty.
- itamarhaber 11y agoI know how that goes - with our RLEC we're taking the same approach. PWS is amazing, arguably the easiest to work and integrate with for us :) As for goodness @ the Pivotal site, this is one of my favorite - dying to see it grow: https://support.pivotal.io/hc/en-us/categories/200308268-Open-Source-Redis-Knowledge-Base https://support.pivotal.io/hc/en-us/categories/200308268-Ope...
- jacques_chester 11y agoFeel free to draft stuff and send it in. The guy you want to talk to is Dan Mikusa, who writes the majority of our KB articles.