This is the only valid answer, here. Why is the guy not talking in terms of technical debt, business impact, KPIs etc.? If he really knows his shit, he should

This is the only valid answer, here. Why is the guy not talking in terms of technical debt, business impact, KPIs etc.? If he really knows his shit, he should be expected to break his technical insight down into layman-friendly terms. Hell, we're expecting just that from our doctors all the time.