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Practive Elevator Pitch: Gives you enough insight into problems your customers are experiencing in realtime so that you can call them right away to make it rig
by canterburry 11y ago
Practive
Elevator Pitch: Gives you enough insight into problems your customers are experiencing in realtime so that you can call them right away to make it right, instead of waiting for them to call you...or worse, leave your platform.
Integrated with Stripe, MixPanel, Mandrill, Gmail, MailChimp, Desk.com and Zendesk. Ingesting and correlating datapoints with customer profiles in order to trigger automated alerts.
Data is again siloed in third party partner systems. Time to bring it all back home and see the end to end customer experience and act on problems regardless of where they happen. Today's modern SaaS platforms generate enough data for customer service or success reps to spot problems in real time and be proactive about helping customers. We have the data, we just need to look at it.
- sideproject 11y agois there a demo?
- canterburry 11y agoUnfortunately not yet. Only 10% done. Is this something you need?
- tixocloud 11y agoIt's definitely a good idea and we're doing something similar but focused on other data sources.
- canterburry 11y agoI'd be curious to know what vendors you integrated with and for what purposes?
- tixocloud 11y agoWe're integrating with Forrester, Gartner, Nielsen, etc for analytical purposes.