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1. We are billing oriented. We do time tracking, expense tracking, support ticketing, and estimate/quote management because they all relate to the invoice. Howe
by sunir 17y ago
1. We are billing oriented. We do time tracking, expense tracking, support ticketing, and estimate/quote management because they all relate to the invoice. However we also integrate with dozens of other apps to make it easier for you to run your whole business on the cloud.
http://community.freshbooks.com/addons http://community.freshbooks.com/addons
2. You do need yo send them at least once to an recurring invoice so we can grab their credit card. After that we don't need to be in the way.
3. This is the Internet. You can't be successful without a ton of competitors popping up.
3.1. SaaS is about small pieces loosely joined. Companies are building what you want in chunks. See http://thesmallbusinessweb.com http://thesmallbusinessweb.com
- bradgessler 17y agoYou may have misunderstood my last point; I wasn't suggesting that you take 100% market share and "kill competitors" literally, I was referring more about how you're going to at least match the features that these products offer. I say that out of frustration of not being able to find a full-featured small business accounting application. It seems like online invoicing applications are a dime a dozen; Freshbooks seems to be better poised to kick it up a notch and offer a full-featured small biz accounting package. On your last point, 3.1, I feel like there's room for something more full-featured inside of one product. When I first saw Freshbooks, I was excited because it looked like you had a full featured small business accounting app, but then I was quickly disappointed because its basically the same as Blinksale.
- sunir 17y agoBlinksale is focused on generating an invoice, which is why they charge per invoice. FreshBooks is a full billing app for service businesses, which is why we charge by client. It's similar (roughly) to the difference between a paper receipt book and a cash register. Each good for different use cases. For small business accounting, try FreshBooks + Xero. http://community.freshbooks.com/addons/view/xero http://community.freshbooks.com/addons/view/xero