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I had a horrendous experience with the Zenefits platform (and management team), so I may be a little biased. Their software quality is/was horrendous (it is/was
by USNetizen 11y ago
I had a horrendous experience with the Zenefits platform (and management team), so I may be a little biased. Their software quality is/was horrendous (it is/was riddled with errors and defects). But, even from the beginning, I was leery of the way they did the ADP "integration" and thought it was only a matter of time before it was cut off. I mean, they took a back door into harvesting sensitive employee information on a competitor's platform, what else should they expect? A welcoming party?
After conversing with the Zenefits CEO on twitter, it seems to me there is a culture of smugness at Zenefits and feeling amongst their management that they can seemingly do no wrong. Heaven forbid you complain about their poor platform quality or mention that they are growing at an unsustainable rate thereby letting quality and service fall by the wayside - then they just kick you off or tell you to go away.
Well, that has changed thanks to ADP (who I have had actually GREAT experiences with). Zenefits sort of deserves it in this case, in my humble opinion.