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It seems to me that being in business for 65+ years and being the undisputed market leader in an industry and then having an incredibly well funded software com
by CPLX 11y ago
It seems to me that being in business for 65+ years and being the undisputed market leader in an industry and then having an incredibly well funded software company with hundreds of employees siphon off only 600 of your customers isn't necessarily a moment for self reflection.
I've used ADP myself as a startup founder. Yeah the interface is annoying. So is Craigslist, whatever. That line of argument isn't necessarily dispositive, both of them have been reasonably adept at solving the problem I engaged with them to solve.
- lukeschlather 11y agoHas anyone at ADP been there 65 years? It looks to me like the current CEO started about 15 years ago. I would say if you have as much power as ADP does, everything that happens is a moment for self-reflection.
- free2rhyme214 11y agoI agree it's not a moment of self reflection but that doesn't mean what they're doing is right or Zenefits wouldn't exist. I use ADP and I think their front end is horrible. It works but it's enough of a pain point for others to switch.