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I have spent a lot of time in Darjeeling on tea and the said train. Indian Railways is completely different beast. People might have hear a lot of e-commerce bo
by tn13 11y ago
I have spent a lot of time in Darjeeling on tea and the said train. Indian Railways is completely different beast. People might have hear a lot of e-commerce boom in India but Indian Railways online ticket booking system remains THE largest e-commerce system in India. Also their website is probably the shittiest e-commerce platform every built with less than 1% of transactions actually become successful.
Check out what ails indian railways in this 10 part series by one of the latest consultant hired to turn around IR.[1]
[1] http://swarajyamag.com/columns/railways-choice-and-competition-i/ http://swarajyamag.com/columns/railways-choice-and-competiti...
- smcl 11y agoThis is an interesting article but why why why do people insist on hijacking a browser's scrolling functionality!?
- onion2k 11y agoAlso their website is probably the shittiest e-commerce platform every built with less than 1% of transactions actually become successful. Is there a source for that percentage? I've found http://www.medianama.com/2011/09/223-irctc-reports-13-2m-transactions-for-august-2011-1-73-down/ http://www.medianama.com/2011/09/223-irctc-reports-13-2m-tra... that estimates 75% success on the banking side, but presumably that doesn't count failures in UX, validation, etc. I'd be really interested in reading more.