but at least they offer your money back, most don't. Well, my point is that this money back is basically worthless: say, at some point, your server was down fo

but at least they offer your money back, most don't. Well, my point is that this money back is basically worthless: say, at some point, your server was down for 4 hours, and you pay $100 / month. This means you would get $0.55 refund for 4 hours of downtime. I'm sorry, but to me that sounds like "we guarantee this amount of uptime, and we back it up by absolutely nothing!". Not that I expect my damages to be repaid, not at all, but a webhost's availability guarantees are only as good as the money they put in to back it up. If they would, for example, promise to pay back a month of service fees, it would not recover my damages, but at least shows they're a lot more serious about the guarantees they're giving. Anyway, I do not have anything against Linode, not at all: it's just that I'm wary whenever a webhost is this unclear about availability guarantees. I probably had a few too many bad experiences in the past.