This was the same excuse people used for Windows Mobile. Because of it it became a niche player and not taken serious. Blackberry gets it, Apple gets it, Micros

This was the same excuse people used for Windows Mobile. Because of it it became a niche player and not taken serious. Blackberry gets it, Apple gets it, Microsoft didn't get it until too late. Seriously, how we use phones hasn't change much in a hundred years. The damn thing should be bulletproof at this point. In a smartphone the dialer should be absolutely simple and absolutely work 100%. And the markets don't think like you or I do. They'll put up with something for so long, but if your competitor gets it and you don't you become branded as a failure. It's very hard to recover from that. Ask GM.