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I'd take an email address that goes to someone who can help instead of a phone number that goes to someone in a call center reading from a script any day. And a
by ianlevesque 11y ago
I'd take an email address that goes to someone who can help instead of a phone number that goes to someone in a call center reading from a script any day. And a mailing address? I can't remember the last time one was useful for interacting with a company.
- seanp2k2 11y agoI'm guessing it's more from the standpoint of "what address do we serve you papers at".
- USNetizen 11y agoThat's a good part of it, yes. Without a service of process address, how can anyone be certain this is a legitimate company? It has little to do with customer support, and everything with being able to feel like you're dealing with a real company and not someone who does this part time from his/her basement. Especially for services like this one where liability is an issue.