I agree with a lot of this. One thing I would add - it's your job to integrate development into the rest of the organisation. UX, design, marketing, sales. Fail

I agree with a lot of this. One thing I would add - it's your job to integrate development into the rest of the organisation. UX, design, marketing, sales. Failure to do so leads to animosity between development and the rest of the organisation. Animosity undermines the goals of the organisation. In my experience, the biggest issue to deal with when managing developers is that they feel like they're tasked with implementing stupid ideas created by idiots. its never that simple, and developers are generally rational people who, given all the facts, know when to digg I. And resist something, and when to swallow a bitter pill for the greater good.