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Not a doctor yourself? Learn enough to at least diagnose.
by robotkilla 11y ago
Not a doctor yourself? Learn enough to at least diagnose.
- alexqgb 11y agoFor a hospital manager, that's actually not bad advice.
- deleted 11y ago[deleted]
- taeric 11y agoIs it? I'd be interested in any numbers surrounding the idea.
- alexqgb 11y agoYou shouldn't need numbers to evaluate a proposition with a premise that is self-evident. I mean, correct diagnosis is one of the first and most fundamental things a hospital does when admitting patients. Failure at this stage cascades through every step that follows, possibly with fatal consequence. If you're "managing" a place that handles this work without a working understanding of the process involved, there's a very good chance that failures can be traced - in large part - back to your desk.
- taeric 11y agoI have grown to not believe in anything as self evident, anymore. Directly to this premise. Correct diagnosis is a difficult and often error prone things that a hospital can do. To think you can train someone to be a manager and be good at diagnosis is putting a lot of trust on someone. Should they be able to help? Certainly. But, at some level, I would expect the manager to be better at knowing which doctor to get you in touch with moreso than how to do the diagnosis themselves.
- alexqgb 11y agoI think there's an important difference between knowing how to do something well (i.e., on a professional basis), and having a basic working understanding of what the process involves; its inputs and outputs, the most significant enablers of success, the most pernicious sources of failure. When it comes to the people I manage, I don't need to be able to do their job, but I do need to be able to speak their language and understand their concerns well enough to see the task from their perspective. I should add that this has always been self-evident to me. And it's always worked very well. But I should also note that it's not the norm, and when people I work with discover how much I know about what they actually do, they're almost always pleasantly surprised. "Oh", they say "you really get it." Nearly everything about management gets easier if you're starting from there.
- taeric 11y agoOk, so the misunderstanding was that I took your statement to mean they should be able to diagnose. So, yes, we are in agreement. :)
- fapjacks 11y agoAh! This is such a perfect retort to the people that say things like "learn enough code to test". I'm going to use that!