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Name: Practive Elevator Pitch: Gives you enough insight into problems your customers are experiencing in realtime so that you can call them right away to make
by canterburry 11y ago
Name: Practive
Elevator Pitch: Gives you enough insight into problems your customers are experiencing in realtime so that you can call them right away to make it right, instead of waiting for them to call you...or worse, leave your platform.
Stage: 10% & 2 founders - Integrated with Stripe, MixPanel, Mandrill, Gmail, MailChimp, Desk.com and Zendesk. Ingesting and correlating datapoints with customer profiles in order to trigger automated alerts.
Data is again siloed in third party partner systems. Time to bring it all back home and see the end to end customer experience and act on problems regardless of where they happen. Today's modern SaaS platforms generate enough data for customer service or success reps to spot problems in real time and be proactive about helping customers. We have the data, we just need to look at it.
Looking for: Feedback, Beta customers, Investors