I do not know for steam os, but I am using ubuntu since many years and I do not tweak much my system. Each time I encounter a crash, a couple of days latter, th

I do not know for steam os, but I am using ubuntu since many years and I do not tweak much my system. Each time I encounter a crash, a couple of days latter, there is a fix that is automatically installed (apt-get update, upgrade). I imagine that steamOS can update drivers transparently to have always best configuration for gaming. The support team will only need to answer clients when a fix will arrive automatically.