Sure, but in this instance you can 100% know what you need--a shipping fulfillment provider for B2C sales. There are hundreds to choose from, they didn't choose

Sure, but in this instance you can 100% know what you need--a shipping fulfillment provider for B2C sales. There are hundreds to choose from, they didn't choose one. They are happy and proud, but their slow shipping and fulfillment disappointed much of their customer base and surely cost them a lot of sales. I'm not even a customer and I knew that they were a clusterfuck. Their $500 hack probably cost them at least 100x that in revenue. Hackers are great and valuable, but sometimes you don't need a hack you need competence.