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We have more than a dozen boxes at SoftLayer, having started there in August 2006. They're smart, nice folks and they deeply understand what their customers ar
by jbyers 19y ago
We have more than a dozen boxes at SoftLayer, having started there in August 2006. They're smart, nice folks and they deeply understand what their customers are looking for in dedicated hosting. I've traded emails in the middle of the night with their CEO, called support and gotten resolution to nightmare issues in a matter of a few minutes, sent them sharp criticisms on their forums to find the issues fixed weeks later. They're not perfect -- I think you'd be better off elsewhere if you really need to lean on them for system administration tasks -- but if you want boxes, power, and network, they're great.
- cperciva 19y agoWe have more than a dozen boxes at SoftLayer Do you get any sort of volume discount? I can't see anything of the sort mentioned on the SoftLayer website, but would seem rather odd if someone who rented a dozen boxes from SoftLayer and resold them to someone else would get an 8% discount but someone who rented the same number of boxes but didn't resell them wouldn't get any discount.
- jbyers 19y agoSoftLayer always has specials running, and their salespeople are happy to work out competitive pricing on multiple servers. We don't get the reseller discount per se, but I don't think any of our boxes are at list price.