Ask HN: How does a typical VC firm hear first pitches?

I am not a "well-known" entrepreneur by any stretch, which may have something to do with it, but just today I got my first response from a VC firm about how I would go about making a pitch to them. Here's what they told me: Once you have a product you can send your business plan to our general inbox and then our investment team will review... Now I will be the first to admit, I am by no means familiar with the process, but I was kind of astonished when I read this. The VC firm is in Columbus OH, and they certainly (by their website) appear to be involved / specialized in technology startups, so I am almost certain they don't get anywhere near the same number of pitches a VC firm in SV might get. Yet for some reason I've always been under the impression that the "pitch" is an in-person meeting between the entrepreneur and the VC firm. Is this a red flag? What should I make of this?