I think that the point was that she had been routinely this late for a decade. At that point it's not something "running over" but rather bad time management/la

I think that the point was that she had been routinely this late for a decade. At that point it's not something "running over" but rather bad time management/lack of respect for your customers. > Now on project 9, your client shouts at you for delivering late because they are your CUSTOMER and you must not take them for granted! This would only be a reasonable analogy if your late delivery had, literally, kept them waiting unable to otherwise occupy their time.