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... Or just should a fulfillment provider that is halfway competent. Perhaps one that isn't doing you a favor and actually does similar stuff for other people.
by jonknee 11y ago
... Or just should a fulfillment provider that is halfway competent. Perhaps one that isn't doing you a favor and actually does similar stuff for other people.
- onion2k 11y agoThe point is that you can't really predict what you're going to need. Someone in the business who can pick up a problem and solve it fast, even if the solution is a hack you'll replace later, is useful. Having them around means you don't miss opportunities you'd otherwise have to pass on.
- jonknee 11y agoSure, but in this instance you can 100% know what you need--a shipping fulfillment provider for B2C sales. There are hundreds to choose from, they didn't choose one. They are happy and proud, but their slow shipping and fulfillment disappointed much of their customer base and surely cost them a lot of sales. I'm not even a customer and I knew that they were a clusterfuck. Their $500 hack probably cost them at least 100x that in revenue. Hackers are great and valuable, but sometimes you don't need a hack you need competence.