"As ridiculous and janky as that initial experience was, it wasn’t like it was a failure on our end or on the other end. I wouldn’t really see this as a shortco

"As ridiculous and janky as that initial experience was, it wasn’t like it was a failure on our end or on the other end. I wouldn’t really see this as a shortcoming." He can only say this because they are profitable. In reality I think they were lucky to have a product people wanted so badly. In the first 12-18 months, most of the complaints by actual Soylent customers about Soylent had nothing to do with the product itself, only the fulfillment.