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"a $500 system that successfully managed the first four months of Soylent shipments." Successfully is rather overstating it. The shipment of Soylent was delaye
by nbouscal 11y ago
"a $500 system that successfully managed the first four months of Soylent shipments."
Successfully is rather overstating it. The shipment of Soylent was delayed by over a year and went at a snail's pace. My shipment was delayed at a rate of roughly one month per month, with it eventually arriving something like six months after the first shipment had gone out, despite being one of the first backers. I can't think of a single metric on which I would call the Soylent shipping process "successful".
- Rifu 11y agoTo be fair, you receiving the product is technically a success. But I understand where you're coming from.
- patcheudor 11y agoI actually received my order twice! The second order arrived nearly two months after the first and after subsequent orders had been delivered. Getting a free months worth of Soylent was awesome. I sent a thank-you note to the Soylent team and they were very well humored about the situation.
- TDL 11y agoWasn't that an issue with the overwhelming demand (and not having sourced enough ingredients) as opposed to shipping issues? I don't think your shipment of Soylent was in transit for six months.
- nbouscal 11y agoI'm sure it was a combination of a lot of issues. They did have a lot of demand, and with that demand came full advance payments for all of that product, which they got to use interest-free for the entire time from sale to delivery. I'm not trying to say their job was easy, or that the main difficulty was any particular thing. I am saying that the result was a long way from being something that merits this kind of self-congratulatory blog post.
- eslackey 11y agoI never even received my order. Had to get a refund about a year later.
- mlwarren 11y agoExactly my first thoughts when reading this article. Maybe if they spent $1000 it wouldn't have taken a year and a half past the original estimated shipping date for me to get my order from the kickstarter batch.
- galago 11y agoVery true. I didn't receive my shipment in a timely manner. I asked for and received a refund. In my case they left money on the table.