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Interesting, BBB profile has this explanation: On television, the company offers a promotion for a free computer learning cd. Consumers taking advantage of the
by dchest 17y ago
Interesting, BBB profile has this explanation:
On television, the company offers a promotion for a free computer learning cd. Consumers taking advantage of the free cd are offered upsells. If accepted, they require the consumer to return products to avoid being billed. If consumers do not return the products, they will continue to receive additional products and be billed for those products.
http://www.bbb.org/denver/business-reviews/computers-training/video-professor-in-denver-co-15503 http://www.bbb.org/denver/business-reviews/computers-trainin...
- fnid 17y agoLook at all the compliants: 117 regarding Advertising Issues 178 regarding Billing or Collection Issues 4 regarding Contract Issues 14 regarding Customer Service Issues 35 regarding Delivery Issues 3 regarding Guarantee or Warranty Issues 5 regarding Product Issues 556 regarding Refund or Exchange Issues 220 regarding Sales Practice Issues 2 regarding Service Issues They probably just refund the money or something, but if this many people complain, how many don't?
- chrischen 17y agoWell a lot of the issues are in the refund. But it also says about 1000 were resolved.