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Disrupting businesses is the last thing we want, which is why the 5-day warning isn't a hard deadline. We always give people as much time as they need to transi
by anurag 11y ago
Disrupting businesses is the last thing we want, which is why the 5-day warning isn't a hard deadline. We always give people as much time as they need to transition off (as long as we don't suspect fraud). In this case, we'd have agreed to extend the deadline but weren't asked.
- Nimi 11y agoAs this is the second time I see companies complaining on HN about the short deadline, and there seems to be a consensus that transitioning to another payment provider realistically always takes more than 5 days, you might consider having a longer default deadline that makes it possible to transition in time. Just my 2 cents.
- geoelectric 11y agoWithout having seen the notification email, from the couple of recent posts about this I think it might not be clear that the timeframe is negotiable.