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I issue refunds on Stripe all the time and they haven't shut me down. Although I'm sympathetic to the author, it really is Stripe's prerogative to do business (
by rubbingalcohol 11y ago
I issue refunds on Stripe all the time and they haven't shut me down. Although I'm sympathetic to the author, it really is Stripe's prerogative to do business (or not do business) with anyone they want. It doesn't sound like they've frozen his account or taken his funds, they just don't want him as a customer anymore.
- roflc0ptic 11y agoAnd it's his prerogative to complain about it. As a person selling services it's very important that payment processors be reliable, and seeing posts like this is very useful information. I wrote donation processing code for a super PAC against stripe's API. If stripe doesn't like your politics (which arguably is what is happening here), will they exercise their prerogative? It's a right "more honored in the breach than in the observance."
- lorddoig 11y ago> Although I'm sympathetic to the author, it really is Stripe's prerogative to do business (or not do business) with anyone they want. While of course this is true, it's not really a defence in the grander scheme of things. Stripe's business model is not only propped up by the oligopolistic/cartel-like nature of international payment processing, it's a product of it. These guys may find another processor, but as long as a tiny, tiny group of banks/payment processors call the shots on what kind of transactions are allowable legitimate businesses like this will always be looking over their shoulder. Fundamentally all this comes out of banking regulation. I find the whole industry woefully unacceptable.
- mod 11y agoI agree. And in that light, I can't really see where they "fucked" him, not in the least.