49 ms·

The point is that somebody shouldn't have to come in and diagnose the server error.

by TwoBit 11y ago

mynameisvlad 11y ago
Yes, that's the point with all software. Everyone would love not ever getting errors and issues. But, just like with all other software out there, there will inevitably be bugs and corner cases which have to be diagnosed. I'd prefer someone from the product team actually caring about this and helping out rather than no support offered whatsoever, which is closer to the norm for big companies.
schoen 11y ago
It is the first day of availability of this service, so it might be possible to find ways to improve its reliability and usefulness, even if you're kind of skeptical of PGP's design overall.
acdha 11y ago
I agree with the general intent but since something broke, +1 to sweis for trying to fix it.
ladybro 11y ago
This is such a typical HN negative comment. Obviously the point is for there to be no bugs - any other extremely obvious things you would like to state? People post things on here and simply get attacked, even if they're trying to do good and improve like OP for this thread is. It's people like you who drive others away from this site through your constant "this sucks, that sucks" mindset.
- peterwwillis 11y ago
  OP's comment is intended to tell us that This Shit Is Broken for him, and clearly for other users as well. OP is not requesting tech support. As nice as sweis is for offering support, he fails to acknowledge that solutions such as this one are simply not ready for most users from a UX perspective. Reinforcing this point to sweis is not a negative comment. It is a comment you do not like. There is a difference.
wil421 11y ago
Show me software that has been released with 0 bugs. This is part of what makes the HN community so great, being able to interact with real people who work on the topics being discussed.

49 ms·

The point is that somebody shouldn't have to come in and diagnose the server error.

by TwoBit 11y ago

The point is that somebody shouldn't have to come in and diagnose the server error.

mynameisvlad 11y ago
Yes, that's the point with all software. Everyone would love not ever getting errors and issues. But, just like with all other software out there, there will inevitably be bugs and corner cases which have to be diagnosed. I'd prefer someone from the product team actually caring about this and helping out rather than no support offered whatsoever, which is closer to the norm for big companies.
schoen 11y ago
It is the first day of availability of this service, so it might be possible to find ways to improve its reliability and usefulness, even if you're kind of skeptical of PGP's design overall.
acdha 11y ago
I agree with the general intent but since something broke, +1 to sweis for trying to fix it.
ladybro 11y ago
This is such a typical HN negative comment. Obviously the point is for there to be no bugs - any other extremely obvious things you would like to state? People post things on here and simply get attacked, even if they're trying to do good and improve like OP for this thread is. It's people like you who drive others away from this site through your constant "this sucks, that sucks" mindset.
- peterwwillis 11y ago
  OP's comment is intended to tell us that This Shit Is Broken for him, and clearly for other users as well. OP is not requesting tech support. As nice as sweis is for offering support, he fails to acknowledge that solutions such as this one are simply not ready for most users from a UX perspective. Reinforcing this point to sweis is not a negative comment. It is a comment you do not like. There is a difference.
wil421 11y ago
Show me software that has been released with 0 bugs. This is part of what makes the HN community so great, being able to interact with real people who work on the topics being discussed.