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I wish I knew of shared email providers where I do not need to share passwords. For most cases using a simple CRM tool such as helpful.io or Helpscout for emai
by mcbetz 11y ago
I wish I knew of shared email providers where I do not need to share passwords.
For most cases using a simple CRM tool such as helpful.io or Helpscout for email only purposes has been enough for me, but there is one big disadvantage: you cannot send emails proactively, but just respond.
- arihant 11y agoI think Office 365 offers shared outlook accounts for teams. Our issues is not shared passwords, but the confusion that arises out of multiple people managing the same account. You're right about CRM - even while replying to someone, it shows them that their email became some sort of ticket. That gives a bad taste of non personal response, bad for small business.
- dragonwriter 11y agoYou don't need to with Google, since Gmail supports delegated access to accounts.