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What part of Australia are you in? It's not all stores, but McDonald's have started turning their Australian stores into restaurants. Gone are the days of takin
by DigitalSea 11y ago
What part of Australia are you in? It's not all stores, but McDonald's have started turning their Australian stores into restaurants. Gone are the days of taking a number and waiting around for your grease stained paper bag. I am in Brisbane (Queensland) and a few of the McDonald's in my area have this "Create Your Taste" in which you can actually build your own burger and meals from a massive touch-screen if you like. The burger comes out on a wooden like chopping board and the chips in a basket, similar to how your food comes out somewhere like Grill'd. https://mcdonalds.com.au/create-your-taste https://mcdonalds.com.au/create-your-taste - this article on Lifehacker shows you what the new McDonald's is like now: http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdonalds-futuristic-restaurant/ http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdon... (Ignore the part about it only being available in a single store, there are a few of them around now.)
It's funny in the US McDonald's in particular is struggling as well as Subway and others in the face of upstarts like In-N-Out burger, but here in Australia McDonald's is innovating and becoming the benchmark for a new kind of McDonald's.
- NamTaf 11y agoBrisbane, but I also speak for my experiences in Melbourne and Sydney in the last ~year, as well as smaller cities such as the Gold Coast, Mackay, Rockhampton, Albury and several others more recently than that (when I travel for work). I cannot remember ever having a McD's employee bring me my meal when seated. For as long as I can remember (nearing a decade) it has been pick-up-over-counter, with the more recent addition of having a number on your receipt with a screen showing when your order is ready. My local one has the Create Your Taste but I've not yet been to it. That only appeared in the last 1-2 months for me (Annerley). The fact that they're doing create your own was impressive enough to me but if they're now serving it to you at a table then that's pretty incredible. They've spent so much time nailing down their service times that I would have thought the staffing limitaions on running food out would be too high. I have to hand it to them for their efficiency. edit: I've not yet been to one with the Create Your Taste thing, by the way. If the service at table is limited to those, then that explains it. But equally, I've only seen that at a couple of outlets too so I wouldn't exactly call it widespread here.
- yitchelle 11y agoThe only time I had my burger brought to my table was when I had wait for my burger to be made. This was in a Melbourne McD back in ~2009. I hope if McD increase the minimum wage if they are introducing table service as well.