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The truth is, Subway only do a few limited options and they do them rather poorly. It's still at the end of the day no matter what combinations you come up with

The truth is, Subway only do a few limited options and they do them rather poorly. It's still at the end of the day no matter what combinations you come up with (like meatballs) just a sandwich, one that seemingly takes forever to make and in my opinion is quite pricey for sub-par frozen ingredients full of preservatives. Subway lacks innovation. For a chain that can operate inside of shipping containers suspended by crane on high-rise construction sites, they seem to lack the foresight to improve their lengthy process for making a sandwich. Every Subway store you go to seems to be understaffed which just adds to the wait time. Here in Australia if you go to a McDonald's in a metropolitan area you're literally stepping into a restaurant. They take your order, they seat you and then bring out your food on a wooden board (chips come in a basket). Compare that to Subway, where you stand in line while you watch a student make your sandwich (sometimes in a hasty way) only for the end result to either be cold because they're understaffed or fall apart if you take it out of the wrapper. I like Subway, but there are arguably much better sandwich shops out there. When I was in Seattle for work a few months ago, Jimmy Johns was my go to. They only do a few sandwiches, but they're really fast, cheap, customer service is great and their sandwiches taste really fresh (something you can't say about Subway).

NamTaf 11y ago
>Here in Australia if you go to a McDonald's in a metropolitan area you're literally stepping into a restaurant. They take your order, they seat you and then bring out your food on a wooden board (chips come in a basket). Pardon? In every single McDonalds I've been to here, you now place your order and get given a numbered ticket. You then loiter at the counter until your number comes up and you can collect it.
- DigitalSea 11y ago
  What part of Australia are you in? It's not all stores, but McDonald's have started turning their Australian stores into restaurants. Gone are the days of taking a number and waiting around for your grease stained paper bag. I am in Brisbane (Queensland) and a few of the McDonald's in my area have this "Create Your Taste" in which you can actually build your own burger and meals from a massive touch-screen if you like. The burger comes out on a wooden like chopping board and the chips in a basket, similar to how your food comes out somewhere like Grill'd. https://mcdonalds.com.au/create-your-taste https://mcdonalds.com.au/create-your-taste - this article on Lifehacker shows you what the new McDonald's is like now: http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdonalds-futuristic-restaurant/ http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdon... (Ignore the part about it only being available in a single store, there are a few of them around now.) It's funny in the US McDonald's in particular is struggling as well as Subway and others in the face of upstarts like In-N-Out burger, but here in Australia McDonald's is innovating and becoming the benchmark for a new kind of McDonald's.
  - NamTaf 11y ago
    Brisbane, but I also speak for my experiences in Melbourne and Sydney in the last ~year, as well as smaller cities such as the Gold Coast, Mackay, Rockhampton, Albury and several others more recently than that (when I travel for work). I cannot remember ever having a McD's employee bring me my meal when seated. For as long as I can remember (nearing a decade) it has been pick-up-over-counter, with the more recent addition of having a number on your receipt with a screen showing when your order is ready. My local one has the Create Your Taste but I've not yet been to it. That only appeared in the last 1-2 months for me (Annerley). The fact that they're doing create your own was impressive enough to me but if they're now serving it to you at a table then that's pretty incredible. They've spent so much time nailing down their service times that I would have thought the staffing limitaions on running food out would be too high. I have to hand it to them for their efficiency. edit: I've not yet been to one with the Create Your Taste thing, by the way. If the service at table is limited to those, then that explains it. But equally, I've only seen that at a couple of outlets too so I wouldn't exactly call it widespread here.
    - yitchelle 11y ago
      The only time I had my burger brought to my table was when I had wait for my burger to be made. This was in a Melbourne McD back in ~2009. I hope if McD increase the minimum wage if they are introducing table service as well.

NamTaf 11y ago

>Here in Australia if you go to a McDonald's in a metropolitan area you're literally stepping into a restaurant. They take your order, they seat you and then bring out your food on a wooden board (chips come in a basket). Pardon? In every single McDonalds I've been to here, you now place your order and get given a numbered ticket. You then loiter at the counter until your number comes up and you can collect it.

DigitalSea 11y ago
What part of Australia are you in? It's not all stores, but McDonald's have started turning their Australian stores into restaurants. Gone are the days of taking a number and waiting around for your grease stained paper bag. I am in Brisbane (Queensland) and a few of the McDonald's in my area have this "Create Your Taste" in which you can actually build your own burger and meals from a massive touch-screen if you like. The burger comes out on a wooden like chopping board and the chips in a basket, similar to how your food comes out somewhere like Grill'd. https://mcdonalds.com.au/create-your-taste https://mcdonalds.com.au/create-your-taste - this article on Lifehacker shows you what the new McDonald's is like now: http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdonalds-futuristic-restaurant/ http://www.lifehacker.com.au/2014/10/taste-test-inside-mcdon... (Ignore the part about it only being available in a single store, there are a few of them around now.) It's funny in the US McDonald's in particular is struggling as well as Subway and others in the face of upstarts like In-N-Out burger, but here in Australia McDonald's is innovating and becoming the benchmark for a new kind of McDonald's.
- NamTaf 11y ago
  Brisbane, but I also speak for my experiences in Melbourne and Sydney in the last ~year, as well as smaller cities such as the Gold Coast, Mackay, Rockhampton, Albury and several others more recently than that (when I travel for work). I cannot remember ever having a McD's employee bring me my meal when seated. For as long as I can remember (nearing a decade) it has been pick-up-over-counter, with the more recent addition of having a number on your receipt with a screen showing when your order is ready. My local one has the Create Your Taste but I've not yet been to it. That only appeared in the last 1-2 months for me (Annerley). The fact that they're doing create your own was impressive enough to me but if they're now serving it to you at a table then that's pretty incredible. They've spent so much time nailing down their service times that I would have thought the staffing limitaions on running food out would be too high. I have to hand it to them for their efficiency. edit: I've not yet been to one with the Create Your Taste thing, by the way. If the service at table is limited to those, then that explains it. But equally, I've only seen that at a couple of outlets too so I wouldn't exactly call it widespread here.
  - yitchelle 11y ago
    The only time I had my burger brought to my table was when I had wait for my burger to be made. This was in a Melbourne McD back in ~2009. I hope if McD increase the minimum wage if they are introducing table service as well.