>It is generally accepted these days that commercial plugins are sold with an annual license giving the customer 1 year of access to support and software update

>It is generally accepted these days that commercial plugins are sold with an annual license giving the customer 1 year of access to support and software updates. As a person developing WP based sites for a small business, this is a huge sticking issue. I absolutely agree support should be charged for on a case/time based basis, but limiting updates essentially means the site will be broken after the license term. WP moves fast enough that keeping up with core/plugin/etc revisions on at least a quarterly basis is necessary if you don't want your site to be broken or hacked. I think the minimum for at least security/compatibility/bug fixes should be 2-3 years. The products we sell have a 3-year warranty for all defects, yet your proposed software business model wont do that. Last point: you want $90-1000/year to upload databases to S3? Isnt this a trivial amount of developer effort to automate? I am not a developer by any means, and I could do this fairly quickly. Numerous high quality plugins will do backups for free and writing a cron job to upload these to S3 would take a few minutes. If I'm just misunderstanding, your page is doing a poor job on selling me the real advantages.