This blog post was written for _us_. Not for Starbucks. It was written as the result of the pathetic replies that he got from them. So of course, it's going to

This blog post was written for _us_. Not for Starbucks. It was written as the result of the pathetic replies that he got from them. So of course, it's going to sound _malicious_ because he's probably quite annoyed by their actions. If you wanted to put a spin on things, you could claim that OP didn't actually contact Starbucks, and has just written this article to wind us all up ;-)