When i initially reported it, it felt like they quickly had me speaking directly with the person that was possibly at fault in order to fix the problem. But at

When i initially reported it, it felt like they quickly had me speaking directly with the person that was possibly at fault in order to fix the problem. But at the same time it did feel like they were internally sweeping it under the rug. I think its more likely that they hid the fact that this happened/was happening and that resulted in this issue resurfacing.