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Thanks for your feedback. Good suggestion. After reading some more, I think the best thing would be to have the default be null, and then cause an error if its
by apsurd 17y ago
Thanks for your feedback. Good suggestion. After reading some more, I think the best thing would be to have the default be null, and then cause an error if its unchanged. That way the user is forced to consciously select a rating.
Thanks for pointing that out!
As for the email, aside from anon reviews being implicitly less valuable, the secret-sauce of gathering customer reviews is so you can engage with customers loyal/concerned enough to leave reviews!
- xinsight 17y agoI've used the rollover star system before (similar to how iTunes does it.) It's easier, sexier and more intuitive. But yes, definitely default to "no stars" and require that a rating of 1 to 5 is given.