Customer ratings for the pros doesn't create accountability unless there is an action behind it. What are you doing as a company to enforce accountability? Any

Customer ratings for the pros doesn't create accountability unless there is an action behind it. What are you doing as a company to enforce accountability? Anyways, congrats on YC and the launch. EDIT: wanted to say that your site looks awesome and it's definitely nice to see the language around how you are picking your hires.