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The real issue I see here is that these companies still have a merchant underwriting process, but like to maintain the illusion that they don't. They let you g
by downandout 11y ago
The real issue I see here is that these companies still have a merchant underwriting process, but like to maintain the illusion that they don't. They let you get started and become reliant on them, and then with a single email can destroy your business. I would much prefer to go through an underwriting process and either be officially approved or turned down before becoming reliant on any processor, because the underwriting is occurring anyway - just at the worst possible time.
BTW, it's not particularly moving to me that they reinstated him after this hit the front page of HN. Also, the 5 day "grace period" offered here is meaningless because all of the funds will be held for 90 days. Since many small businesses simply don't have a 3 month runway, for a lot of businesses this email might as well say "Stripe has decided to destroy your business. Sorry about that."
- deleted 11y ago[deleted]