4 ms·
I find that this means there is an ambiguity between "I have not read this email" and "I am working on this" Also, certain things that need to be done can be d
by litewulf 17y ago
I find that this means there is an ambiguity between "I have not read this email" and "I am working on this"
Also, certain things that need to be done can be done by multiple people, so a "I am working on it" email is a good locking mechanism.
(I usually say "I'll look at it", delay, "Done" to remove some ambiguity.)
- benmathes 17y agoI think both you and the parent poster make valid points. The key thing is to send something vague-enough in the first email. For example, don't say "I think that's a problem with X and I'm looking into it", just say "I'm looking at it". In other words, only communicate the lock you're acquiring on the task and save the rest for the "done" email.
- ojbyrne 17y agoSure. It's all about judgement as to whether setting that lock adds too much overhead to be efficient. If it's a small enough task, it doesn't matter if multiple people do it.
- nostrademons 17y agoThis is why bugtrackers have separate "Accepted" and "Fixed" states. :-)