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Hi late2part. I'm Head of Ops here at Eden. All our Tech Pros have at least 5+ years of experience (no junior techs here) and go through a 4 step vetting proces
by susiexsun 11y ago
Hi late2part. I'm Head of Ops here at Eden. All our Tech Pros have at least 5+ years of experience (no junior techs here) and go through a 4 step vetting process that includes skills assessment, in-person meeting, and background check. We accept less than 5% of Tech Pros who apply and customers rate Tech Pros after every job, which creates accountability. Thanks for asking and I hope you'll think of us when you need 5-Star service :)
- dandanisaur 11y agoCustomer ratings for the pros doesn't create accountability unless there is an action behind it. What are you doing as a company to enforce accountability? Anyways, congrats on YC and the launch. EDIT: wanted to say that your site looks awesome and it's definitely nice to see the language around how you are picking your hires.