3 ms·
Here's the thing, you might be able to side-step the issue, but when your competition's sales guys chat about the NCAA finals hopefuls, team composition, coach
by devonkim 11y ago
Here's the thing, you might be able to side-step the issue, but when your competition's sales guys chat about the NCAA finals hopefuls, team composition, coach histories, and certain rivalries and you can only comment a little bit at the dinner after your demos, the customer will remember more levity and just plain fun about the other guy than you when it comes to the emotional side of "which company has reps I will have more rapport with?" Think of it similar to dating and trying to impress a few girls - without a sense of humor you are at an immediate disadvantage. This is what most engineers outside sales would think of that golf course meeting or something, but it's all about establishing something more than just a one-time transaction relationship - it's going to continue, so it's not far off from the dynamics of dating aside sexual part. But consider for a moment that everyone is on even footing in a dating pool - the one that is most memorable and associated with good feelings where you let yourself be vulnerable will win.
Enterprise sales is complex but still fundamentally rather emotional among the decision-makers. The kinds of companies that buy $10MM of software in a year from one vendor are only so many, so there tends to be reputations that follow people, and many sales persons simply follow along a few friends that are executives at organizations across their careers and sell whatever software they're peddling every time they switch companies.
- MrBuddyCasino 11y agoYes that is of course very true. Sports is a helpful topic (just like the weather), but there are so many other things to talk about, and ways to be a memorable and entertaining business partner. My experience is that sales people are not actually liked all that much, as their efforts to socialize sometimes seem forced and creepy. You can turn that into your advantage.
- devonkim 11y agoI simply am genuine in that I do like to talk about all sorts of things by nature - sports included, but because I'm not the most versed in sports history and just don't follow (I care about baseball and basketball about as much as I do Star Wars and Star Trek, so I have to pick carefully). However, I've managed to learn while giving a bit of an ego boost to people I meet just asking for their opinions on stuff (I do care, I'm just looking for data constantly, especially ones combed through by SMEs of any sort). Ask some sports nut to explain a few simple things and they'll react a bit like someone that humbly asks a developer "So I don't know much but could you explain REST to me?" Nothing wrong with enjoying some company that might be a lead, it usually doesn't hurt, so why not have a good time and possibly lead to a ton of money?