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The most interesting part of the article was unrelated to its ostensible thesis: "Suppose, for example, that A charges its internal customer B per hour for sof
by richcollins 17y ago
The most interesting part of the article was unrelated to its ostensible thesis:
"Suppose, for example, that A charges its internal customer B per hour for software development services"
If this incentive system is the norm within companies, it is no wonder that they are having issues.
- bhousel 17y agoThis is the norm in many enterprise shops that I've worked with. IT sets a rate that they "charge" their business-side "clients". The rate is set by some formula that takes into account space, equipment, and other administrative overhead. However I don't see how it follows that they have issues because of it. Why do you think so?
- richcollins 17y agoBecause you have an incentive to "sell" work, even if it isn't in the interest of the company.