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"Remote work is strange in the same way that" Don't forget non-strange remote business relationships like remote retail (buy from amazon), remote entertainment
by VLM 11y ago
"Remote work is strange in the same way that"
Don't forget non-strange remote business relationships like remote retail (buy from amazon), remote entertainment (Hollywood movie not a stage show or play, or recorded music not a live band), or remote manufacturing (imported from China not the now abandoned factory down the road), or remote software (believe it or not, companies used to write their own OS 50 years ago instead of buying a microsoft/apple product) or remote senior management (for a long time, its pretty unusual for most megacorporation employees to work at the same office as their CEO, even if they work at the same office as their boss). With increased specialization on a very long term all business has trended toward ever more remote "business interaction"... the only part that's new, is the very long term trend is starting to finally impact the lowest organizational levels of white collar general office labor.
Another hidden assumption is that physical presence or um, excessive face to face communication is necessarily a productive useful activity, combined with a heavy dose of "its popular and/or traditional therefore that means its inherently better" and/or "cultural shift is bad or unnecessary". I'm unconvinced that "mind work" is best done with enormous amounts of interpersonal coordination. That means the architecture is a poor match. By analogy its possible for a very bad general contractor to try to make the painter, plumber, electrican, and carpenter all work at the same time in the same corner of a little closet, and maybe, by heroic levels of effort and incredible professionalism and cooperation it can somehow be accomplished, but its a kind of dumb non-profitable goal. Also if you design for scalability you've just lost the game when you tightly coupled, what do you intend to do next year when "it" goes viral and the database is a department of 50 people on the other side of the country, not one dude at a conference table with the other one dude departments?
- smil 11y agoExcellent comment.
- netcan 11y agoI think you're misunderstanding me. I'm not saying that remote work is impossible, or undesrable. I'm saying that it is a big change. Big changes take time. Time for the culture to change and time for the structure of organizations to change. If the advantages are big enough, that change can happen forcefully and quickly. Online commerce is not a bad analogy. Barnes & Noble didn't become Amazon, Amazon did. IE, the advantages of online commerce where big enough to invent a new kind of company to do it. Remote working might be a bigger challenge than that on the kind of scale proponents seem to hope for. Maybe we will see large companies go all, part or mostly remote. I don't really know. It's clear that remote collaboration can work (plenty of examples), but whether or not it works with existing structures is hard to know. Face to face interaction between people is different from remote interaction in ways that are fairly fundamental to how we worked. Communication & collaboration is really our speciality as a species, and we have a lot of inbuilt faculties to help. Some need physical presence. I think the internet is full of examples of remote communication failing in ways it wouldn't have in person. We may even be demonstrating this now.