3 ms·
Using Uber with certain disabilities appears to be a real problem, this is true, but there's a very real risk that regulating Uber to within an inch of it's lif
by lorddoig 11y ago
Using Uber with certain disabilities appears to be a real problem, this is true, but there's a very real risk that regulating Uber to within an inch of it's life will make it just another cab company -- and then what? What's the point?
The goals here are not in question: Uber should not be turning these customers away - ever - and currently it seems to be deficient in that regard. But Uber's success is testament to the fact that the old system was also deficient, just in different ways and for different people. Solving this problem optimally is a big thing to ask of a centuries old legislative/political machine, and it's quite likely it just plain old won't manage it - some absurdly moralistic view such as "all Uber cars must be capable of accommodating wheelchair passengers" is a far too predictable outcome, if we let it get that far.
There is almost always a better way, and we should be very careful about going on a witch hunt with things like this, lest we allow the old guard to slowly destroy this exciting new world minutes after we build it.