Exactly, I think the telling question to any corporate IT team (not the head of all corporate IT) should be "When did you last identify, trial, and then make av

Exactly, I think the telling question to any corporate IT team (not the head of all corporate IT) should be "When did you last identify, trial, and then make available to users a software package / process / cloud service without first receiving a request from management that you do so?" In my experience, the answer is usually never. Corporate IT exists to fulfill requirements from above, not to explore how things can be done better.