The issue is that you are asking the user understand and agree to a legal contract, which they must then uphold, without giving similar guarantees on your end.

The issue is that you are asking the user understand and agree to a legal contract, which they must then uphold, without giving similar guarantees on your end. On my side, you want me to agree to do things and on your side "we'll try for 45-90 days." That's not good enough.