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I lived in London and used to ride the 9, which at the time was one of the last routemaster buses. I also learned that the drivers are comfortable in their cha
by brc 11y ago
I lived in London and used to ride the 9, which at the time was one of the last routemaster buses.
I also learned that the drivers are comfortable in their chair, and they get paid whether they are late or early, whether they take off smoothly or like a jackrabbit, and whether people are crammed in or left waiting on here stop because they weren't quick enough.
In other words, automation has to be a part of any solution, because the drivers do not care.
- nwp90 11y agoI'm sure there are several valuable lessons hidden away in there - concerning assumptions, human factors, jumping to "obvious" solutions without having verified the actual cause of a problem, unintended consequences etc. etc. Would be interesting to look at a system where it does actually work well and see what's different.