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I once made a major purchase off eBay and received merchandise that was substantially different than what I ordered. It took 4 months, many exchanges with PayP
by alyandon 11y ago
I once made a major purchase off eBay and received merchandise that was substantially different than what I ordered.
It took 4 months, many exchanges with PayPal via their "dispute center" and many phone calls to have my purchase refunded. They even closed my dispute at one point claiming that I hadn't returned the merchandise because their support staff was too incompetent to check the DHL tracking # on DHL's web site to verify that I had indeed returned the merchandise (at my expense).
I will never make a major purchase with PayPal again.
- gr3yh47 11y agoyou're supposed to handle disputes for ebay merchandise through ebay channels, not directly with paypal. This may have been part of the cause of difficulty.
- alyandon 11y agoSorry, but you are incorrect. I followed the exact instructions that were provided to me at the time (circa 2009) on eBay's own web site for opening a dispute case with the eBay seller.